Our values
It may seem odd that financial advisors talk about values! It is all about money isn’t it? Aren’t values meaningless cliques on a corporate tick list?
Values should govern the way we reach decisions. Values define who we are and how we behave. Values go beyond a code of ethics, which provide rules on what businesses do and are still important (e.g. no deal conflicts), to define you as a person as well as a professional.
What are our values?
- Value the relationship before the transaction
- Put the client agenda before your personal agenda (and ego)
- Tell the client what they need to hear not just what they want to hear
- Say what you’ll do knowing you’ll do what you say
- Treat others with the respect that you would like to receive yourself
- Treat the client’s money and assets as if it were your own
These values impact our decision-making. We believe that to get from good to great service, you need the following:
n Disciplined People
n Disciplined Thought Process
n Disciplined execution
Our values are linked directly to how we execute all three tenants of our service provision.
We think it should matter to you:
- You have to work with your advisors closely. Your advisors don’t need to be the same as you – in fact having a different perspective can be very beneficial – but you do need to get on with them.
- Your advisors represent and reflect back on you. Buyers, sellers, professionals, staff all assume things about you from your financial advisor.
- Above all else, your relationship with your advisor has to be based on one of trust.
And yes, money is still VERY important to us. |